Shipping & Exchange Policy ترسیل اور واپسی کی پالیسی
Everything you need to know about our deliveries, Cash on Delivery, and hassle-free 7-day exchanges across Pakistan.
1. Nationwide Delivery & Timeline
We deliver to all cities, towns, and villages across Pakistan via trusted courier partners (Trax, TCS, Leopard & Call Courier).
- Rawalpindi & Islamabad: 1 to 2 business days.
- Lahore, Karachi, Faisalabad, Multan: 2 to 3 business days.
- Rest of Pakistan: 3 to 5 business days.
2. Delivery Charges & Free Shipping
We believe in complete transparency. No hidden fees.
Standard Shipping
Rs. 250
For orders under Rs. 5,000
Free Shipping
FREE (Rs. 0)
Automatically applied on orders of Rs. 5,000 or more!
3. 7-Day Hassle-Free Exchange Policy
If your abaya does not fit properly or you received a damaged item, we offer an easy 7-day exchange:
- The item must be unused, unwashed, and with all original tags attached.
- Size exchanges are processed within 48 hours of reporting.
- If the exchange is due to our fault (defective item or wrong size sent), we bear all courier charges.
4. Need Help with an Order?
Our dedicated support team is available on WhatsApp daily from 10:00 AM to 10:00 PM. Just send your Order Number and photo of the issue.
Chat on WhatsApp